Hedrick Insurance Group Privacy Policy

At Hedrick Insurance Group, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media, and services.

 

Collection of Information

We collect personal and non-personal information to provide tailored insurance services and operate responsibly. This may include:

  • Personal identifiers: Name, mailing address, email, phone number, date of birth, and government-issued ID numbers (e.g., Social Security number) when required for insurance applications.

  • Insurance and financial details: Insurance preferences, coverage history, health or medical information (when necessary for underwriting), payment information, and beneficiary designations.

  • Technical information: IP address, device type, browser information, and usage data collected automatically via cookies and similar technologies.

  • Other sources: Public databases, referral partners, or authorized third parties (insurance carriers, service providers) for verification, applications, or regulatory compliance.

We collect information directly from you through forms, phone calls, emails, or online interactions. In some cases, we may receive data from third-party providers to support our services.

Use of Information

We use the personal information we collect to provide high-quality insurance services and fulfill legal obligations, including:

  • Evaluating needs and recommending insurance products

  • Processing applications and providing ongoing customer service

  • Communicating about coverage, claims, renewals, and account matters

  • Responding to inquiries via website, social media, email, or phone

  • Sending notices, policy updates, or important information

  • Improving our website, services, and customer experience

  • Complying with legal requirements and preventing fraud

We do not sell your personal information. We may share your information only with trusted third parties who assist us in delivering insurance services, such as insurance carriers, underwriters, service providers, or regulators, and only to the extent necessary.

By providing your contact information, you authorize a licensed insurance agent to contact you via phone, email, or text to discuss insurance options.

Our Security

Protecting your personal information is a top priority. We maintain a combination of physical, electronic, and administrative safeguards, including:

  • Encryption of sensitive data during transmission and storage

  • Secure servers and firewalls to block unauthorized access

  • Restricted access limited to authorized employees, agents, and service providers

  • Employee training on privacy and data security best practices

  • Regular monitoring and updates to security protocols

While we take reasonable steps to protect your information, no system can be guaranteed 100% secure. We encourage you to safeguard your own information, including login credentials and personal devices. Third-party partners handling your data are required to maintain strict confidentiality and appropriate security measures.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the bottom of this page indicates when the policy was most recently revised.

We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.

Your Privacy Rights

Depending on your location, you may have rights over your personal information, including the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Ask for deletion, subject to legal limits

  • Opt out of marketing communications

To exercise these rights, contact us as outlined in the Contact Us section. We will respond in line with applicable laws and will never discriminate against you for making a request.

Contact Us

Got questions or concerns about our Privacy Policy? We're here to help—reach out to our team anytime for support.